Kastanea Vacation Packages

Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

Hotel is tired and outdated. Needs maintenence as chipped walls, frayed carpets, bad paint job. Stick in the 90's. Breakfast is fair but nothing to remember.

Immaculately presented and wonderful staff, especially George from reception who made it his personal goal to solve a technical issue for me which was above and way beyond anything I have ever experienced from any hotel staff anywhere in the world. I would definitely stay there again. The hotel is also in an excellent location in Athens

The hotel was very sensually located and well maintained. We had an issue with the air-conditioning the first night, and decided to call the front desk on the second night. When we called reception to ask about the air conditioning, within a few minutes, they had sent somebody upstairs to address the issue. Super responsive and helpful. Highly recommend.

This was excellent hotel. Good location. Staff was very helpful. Ask for Panos at reception desk.