Forfaits vacances – Hellaby

Boutique hôtel super! Personnel très sympathique, chambre très confortable, matelas magnifique, un des meilleurs que j'ai connus en hôtellerie! Restaurant dans l'hôtel excellent et original. J'y retournerai.

Quel cadre ! Et l'appart est stylé et gigantesque.

I really like that every room have single beds. They can also be assembled into large bed. Many accommodations in the UK do not offer single beds. Parking is also convenient, we parked three cars. The decoration is very modern and high-end, the internet is also very good, and there are many drinks in the refrigerator. There are a lot of toilets, and many large apartments are severely lacking in toilets. This house is very good, the price is also reasonable, and it is very suitable for a team of ten or more people.

Staff were friendly. Building works going on, so not as clean as usual in main hall way. The stairs are wooden, so it was noisy at night when other visitors came in. The doors do not close softly, so this was noisy until midnight. Free parking with plenty of spaces available was very helpful, as parking in the area is residential. Room was compact (as advised in advert) but limited hanging space. Tea, coffee, milk and loo paper not replenished daily. Fridge was at ground level and hard to open at base of bed. TV did not work. Radiator heating could not be turned down, or off, so room very hot requiring window left open (so noise pollution as near to student accommodation) Bathroom tap kept coming off. The bathroom needs a new towel radiator or hanging rail that is off the ground for the large towels - these had to be hung over the shower and there was no hanging hook in the bathroom for clothing, only a windowsill. Though the window was frosted, it did need a blind for privacy as the room is overlooked and visible when light on at night. Hoping this constructive feedback helps the hotel to improve the room.