Helecine Vacation Packages

Great hotel and location near river. Good breakfast.

I had a truly excellent stay at Juliana — the overall level of comfort, attention to detail and service is exactly what you would expect from a refined luxury property. The room, spa and overall atmosphere were outstanding, and the breakfast in particular deserves a special mention — one of the best I’ve experienced, with fresh, high-quality products and great execution. I would also like to highlight the concierge team, who were consistently kind, attentive and genuinely welcoming — a great asset to the hotel and a pleasure to interact with throughout my stay. If I may share one small observation, I believe the cocktail bar experience has the potential to be elevated to fully match the level of the rest of the hotel. With a slightly more structured approach, it could become a real highlight. Overall, a fantastic stay and I would absolutely return.

Clean room, Breakfast had lots of variety.

The hotel is in great location. It’s just a few steps from restaurants and bars. We enjoyed our time in Brussels.

The hotel was undergoing some renovation and there were traces of plaster dust on the stairs and corners. More significantly, the stair well, which is also the emergency exit from my part of the hotel, was blocked with buckets, wires and tools. Hopefully they dealt with this immediately and all else will be good when the renovation is done. I found my shower difficult to set at a good temperature and it was spraying water sideways (leaky). If using the angled showerhead, (be careful not to turn past a certain point or you might be doused with cold water from the overhead shower.) Also the floor became wet (not sure how) and became incredibly slippy as a result. My head was heading towards the basin but I managed to get my arm up just in time. The outlook from my room at the back was not great but appreciate this can't be altered. On the up side, the staff dealt with my points very cordially, the room was comfortable and I was given a free breakfast to compensate from my slight dissatisfaction.