Ham Zong Vacation Packages

The bathroom could use a little more attention. Mold growth on the ceiling, in the corners of the bathroom and underneath the sink.

What an absolutely fantastic establishment! From the moment you step in - in fact, the welcome starts even before you enter the hotel - to wonderful facility itself and the AMAZING staff, your stay here would be a very memorable one. As soon as my taxi pulled up at the location, members of the staff came outside to greet me and help me with my luggage. This was followed by a refreshing welcome drink and fruit as you were being checked in by personnel at the front desk. Louisa, the team member who welcomed me, was so knowledgeable in her details of the hotel and the surroundings area, that I immediately wanted to start exploring. Throughout my stay, the staff was always so attentive to my needs, charming in their approach, and friendly in our interactions. I never felt like a guest, but more like a member of a family. Every question was answered, every need met. I accidentally turned on the "do not disturb" button one day when I was going out to explore, and upon my arrival, realized my room was not cleaned. I called the front desk, and they immediately selt someone up - after 8pm at night! The hotel has the most varied breakfast menu, boasting a range of western and vietnamese dishes. Everything was tasty and wonderfully presented (Vanforie was especially delightful and ever so helpful). I can't say enough about this wonderful hotel and it's team, including Rose (a darling), Jason (fantastic mixologist) and the team manning the door (so professional). Book it now!

This was one of my favorite hotels to stay in as the staff was so kind and helpful. They made sure to take care of me and I really appreciate all of their hospitality and hard work. The location is close to everything and the room was spacious and clean. I would definitely stay here again and if ever in Hanoi.

The staff were so helpful and friendly and attentive! The room was large and clean!

We were greeted by Lily when we arrived and she was just as helpful when we left. The entire staff goes out of their way to make you feel welcomed and to accommodate any requests you have. Loved the location of the hotel and breakfast had a huge selection of deliciously prepared food options. Our room was spacious and I loved standing out on the balcony in the morning and at night soaking in sights. The rooftop bar staff is equally kind and thoughtful and the views are great from the roof. Wouldn't hesitate to stay here again.