Gran Playa Tours and Activities

Excellent location in quiet residential area, 10 mins or so walking distance to beach and restaurants, bars. Family friendly, very friendly staff and very clean. Excellent breakfast buffet. Only issues were the odd bathroom layout with basin out in the room and shower area with large glass door with no privacy; also, there were some minor maintenance issues with bathroom fitments falling off, loose shower heads, room TV not working, etc. Technician never arrived to fix any of these, despite being reported to front desk.

Great location and a nice room, but the stay was let down by poor maintenance. The fridge was dirty, smelled terrible and did not work, so we ended up buying ice just to keep our water cold during the hot Alicante days. We reported it in person and by email, but it was only replaced on our last day. The shower also leaked water into the main room area. A basic room check before arrival would have prevented most of this.

Didn’t get our rooms until 4:30pm. In one of them the shower tray had a huge crack in it that they had tried to fix with silicone. Couldn’t be moved as the hotel was full. In the other room we found a pair of socks that were not ours. Thin walls between rooms. Staff on check in and the breakfast room were very slow. Same at the bar upstairs. Better downstairs. Needs a bit of TLC and some better training of staff. Good location, nice decor, prices at restaurants and bars not that bad.