Gaggenau Vacation Packages

There were so many inconveniences that made the stay not worth it. The elevators were broken for 90% of my stay and I had to have my room changed when I arrived to avoid that conflict. Staff were not as welcoming and I was met with more resistance than anticipated on normal asks or processes. Food was subpar and couldn’t even get room service because my phone was not working. When reaching to front desk in person to get the matter taken care of, nothing was done. I had food that I asked to be taken by housekeeping and it was there for a day while I was away and when I returned I had to place the tray out side to get it removed.

Excellent for a quiet break. Swimming pools are super.

Excellent staff, nice rooms, quiet and great wellness area.

Beautiful hotel of its era, like staying in a private home. Fantastic location.

Priced well. Excellent position near baths. Book a room with view or you may be stuck in basement. Soundproofing is good but the bathroom doors slam shut behind you, so often hear/feel a hard “thunk” from neighboring rooms. It is a hotel aimed at young, trendy crowd and has a dimly lit romantic vibe. I think it would be a strange place for someone not seeking this. Lastly, the two staff members who greeted me were fantastic — friendly, helpful, and generally felt like it was a holiday. But the older gentlemen working in the evenings seemed totally overwhelmed, almost like he was new, untrained and left on his own. I waited 15 minutes to buy a bottle of beer as he struggled with another guest’s simple order (couldn’t find the liquor, needed to hand wash glasses, couldn’t figure out the price). I felt badly for him. But it also felt like he really needed to be supported by a co-worker or better training. For price and location, it’s worth it. I would stay again.