Ergo Arena Tours and Activities

Die Betten waren durchgelegen und das Hotel liegt direkt an der Straße und Bahn. Entsprechend sehr laut. Lg Knuth

If I could give it 0 stars I would. First of all the hotel is not in the best location, second of all I wanted an early check in and the staff said “okay give me 20min and I never got the early check in. They actually didn’t even let me check in at the regular time which is 1500 I still had to wait about another half hour so I waited there about an hour and a half. Then when I finally go in to the room I had asked for one big bed but instead I get 2 small beds. I work night shift so at this point I was so tired I didn’t care I fell asleep. Then later at around midnight I hear someone putting in the code to my room and someone walks in on me while I’m laying naked in bed. Apparently the staff gave someone my room key code while I was asleep and walks in on me. Luckily I was awake already or else he could have taken advantage of anything in the room including my wallet. Horrible experience I will never be coming back and I hope you don’t book here.

Friendly staff