Conception Bay Tours and Activities

Easy Check-in! Clean room!

The property was in a great location. Unfortunately, when we checked into our room, there was a strong smell of tobacco smoke. The front desk attendant came to the room and confirmed the odor. As the property was fully booked, or our rental company’s room allocation was exhausted, they were unable to move us to another room. Instead, they sprayed air freshener in the room and left the spray bottle with us. On the Saturday, another member of staff contacted us to apologise again and asked for permission to enter the room. We agreed, and they also left a can of air freshener in an attempt to help dissipate the smell. We understand that situations like this can occasionally occur. However, given the nightly rate we paid for the accommodation, we did not feel that this was an acceptable standard, particularly as we were unable to be moved to a smoke-free room for the duration of our stay.

Buffet breakfast was really good. Staff were super friendly and helpful. Rooms were very clean and the beds were so comfortable. Was also extremely quiet. Location of hotel was perfect for access to CN tower, Rogers Centre, patio restaurants and coffee shops. Walking distance to Eatons Center Mall. We will for sure book there again when in Toronto. 😊