Chateauguay Vacation Packages

Nice to have laundry, kitchenette but sadly none of the knives and forks matched. The tile floor in the bathroom is lifting, the pillow on the couch looked burnt , the glass dining room table was not screwed to the base so a big safety risk if you’re staying with small kids. Good location but at this price expected more.

The facilities were good, but the billing was disappointing. When I asked about a refund for checking out early, the hotel explicitly acknowledged that I had already paid in full through the booking platform. Why, then, did they charge me again after checkout? The duplicate charge was refunded only after the platform intervened. Had I not checked my bank statement, it might have gone unnoticed. I recommend checking your bank statement carefully after checkout to make sure you haven’t been charged twice.

The property is not listed as advertised. It listed 1 king size bed, 1 Queen bed and 1 double bed. But we just got 2 king size beds when we got there.

The accommodation was as described. It was clean on arrival and comfortable.