Dreams Natura Resort & Spa - All Inclusive balances family fun with relaxation. Enjoy the white sand beach, book spa treatments, or kayak on the water. The resort offers multiple restaurants and activities from ziplining adventures to morning yoga classes.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Hot tub
Pet friendly
Parking included
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Located in Puerto Morelos, Dreams Natura Resort & Spa - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at Oasis Arena. Visit our Puerto Morelos travel guide
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park
9 min walk - 0.8 km
Puerto Morelos Beach
21 min drive - 18.2 km
Ojo de Agua Beach
26 min drive - 21.7 km
Puerto Morelos Town Square
26 min drive - 22.1 km
Moon Palace Golf Club
15 min drive - 11.6 km
Getting around
Cancun Intl. Airport (CUN)
19 min drive
Restaurants
the cave
4 min walk
Agave Mexican Cuisine
2 min walk
Diamond Club Lounge
1 min walk
Grazie Italian Restaurant
14 min walk
Martini MIX
16 min walk
About this property
Dreams Natura Resort & Spa - All Inclusive
Luxury family-friendly property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a manicure/pedicure, or aromatherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
4 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
Free self parking and valet parking
Smoke-free premises, local meal delivery service, and a billiards/pool table
Tour/ticket assistance, coffee/tea in the lobby, and an elevator
Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 553 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
Childcare services, free infant beds, and free extra beds
Hypo-allergenic bedding and down comforters
Showers, free toiletries, and hair dryers
Wardrobes/closets, LED light bulbs, and ceiling fans
All-inclusive details
All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Volleyball
Ziplining
Kids club
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Theme parties
Similar properties
Dreams Riviera Cancun Resort & Spa - All Inclusive
Puerto Morelos
Dreams Riviera Cancun Resort & Spa - All Inclusive
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
8 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2020
Comprehensive recycling policy
Lifeguards
Local artist showcase
Mosquito nets
No plastic drinking straws
Reception hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV
Food and drink
24-hour room service
Champagne service
Espresso maker
Free stocked minibar
Meal delivery service
More
Air conditioning
Ceiling fan
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel
Frequently asked questions
Does Dreams Natura Resort & Spa - All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.
How much does it cost to stay at Dreams Natura Resort & Spa - All Inclusive?
As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Dreams Natura Resort & Spa - All Inclusive on May 18, 2026 start from CA $371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Dreams Natura Resort & Spa - All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Dreams Natura Resort & Spa - All Inclusive located?
Nestled on the beach, this Puerto Morelos property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Dreams Natura Resort & Spa - All Inclusive Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great pools, staff and food. It was wonderful for my family’s vacation and ll of found something to enjoy. The gym was great and the kids club was loved by my 7 & 9 kids. Hallways are very loud at night and you may want a sound machine if you are an early to bed type. We will be back!
The room was fantastic, the ocean view was great, and most of all, the pools were so relaxing!
On top of all of this, the kind staff were amazing. Some of the nicest hospitality I have ever experienced.
Great resort!
Rooms were clean, staff was friendly and helpful! Luis and Miguel were awesome bartenders! Nancy was an amazing server poolside. She was very attentive!
We traveled as a party of 9 with ages ranging from 7-85. The resort was very well laid out and everything was convenient. Lots of activities to keep everyone entertained. Overall, the staff was very friendly. There was an issue during checkout that was not handled well. It was unfortunate to end the vacation on that note but everything else was very nice.
Stay was good. The only issue we had was dinner reservations. We couldnt get in anywhere until 9 pm. The resort was nice and we had the nicest beach on that strip because they were constantly cleaning the seaweed up.
SHANE
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Treeca
Mar 5, 2026
Liked: Cleanliness, staff & service, amenities
This resort was AMAZING! Now the mosquitoes NOT SO NICE! Pack your heavy-duty bug spray! The room service was excellent, staff super friendly… I would definitely go back!
Treeca
Stayed 3 nights in Feb 2026
Verified
6/10 Okay
Joseph A
Apr 14, 2026
Disliked: Staff & service, amenities
No chair access by pools. Staff not helpful. Not a lot of waiter/waitresses. Limited restaurant availability. Not a lot of food options at restaurants.
loved the hotel, i booked the ocean view and the room was breathtaking. They even had a nespresso machine i was happy. Loved the infinity pool and the slide pool as well. It was a family friendly resort will definitely recommend. The only downside is the beach is not the prettiest other than that the staff is friendly and welcoming. Will consider returning
Swendy Yadira
Stayed 5 nights in Nov 2025
Verified
6/10 Okay
Michael
Apr 16, 2026
Liked: Staff & service
It definitely has great food for all inclusive just my room has issues with the AC not working and I had to call them 4 different days to fix it and slept terrible cause I was got and muggy
The cleanliness of the resort, the food, and all the staff that we encountered were exceptional! Definitely will stay here again, and recommend to others
Great place for families and those that love the pools more than the beach.
Food variety was abundant as long as you use the Hyatt inclusive app to prebook.
Oliver
Stayed 7 nights in Dec 2025
Verified
4/10 Poor
Rakshinda
Jan 17, 2026
Disliked: Property conditions & facilities
Hotel is old and dingy .. food is very good beach is .. not as much sea weed .
This place was nice. The food was good and service was always A+. Came for a wedding and the set up was amazing. Amenities were great and the steak house was my favorite. The kids really enjoyed the slides,lazy river and zip line.