Title: Kaam Accommodations - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Kaam Accommodations Aparthotel with 3 outdoor swimming pools, 6-minute walk to Puerto Morelos Town Square ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/8345d731.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/b946ab1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One Bedroom - 1 King Bed with Sofa bed | Terrace/patio](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/be0a67ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/8a64312f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/ab01dd3d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Kaam Accommodations in Puerto Morelos offers breathtaking rooftop terrace views. Guests enjoy local and international dishes at El Pirata restaurant and bike rides along the beach. Three outdoor pools and high-speed WiFi throughout enhance the relaxing experience. 8.4 Very good ## Popular amenities - - Room service - Housekeeping - Laundry - Pet-friendly - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21241810&PinnedHotelID=21241810&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![One Bedroom - 1 King Bed with Sofa bed | Living area](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/56e215be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom - 1 King Bed with Sofa bed ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen - 538 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Family Room, 2 Bedrooms](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/309e59fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen - 538 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 King Sofa Bed ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/f7d1f4b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom - 1 King Bed with Sofa bed pool view ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen - 538 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21250000/21241900/21241810/8345d731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom - 1 King Bed with Sofa bed (Handycap) ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen - 538 sq ft - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![On the beach](https://images.trvl-media.com/lodging/19000000/18610000/18604400/18604381/5d3ce3b1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Ojo de Agua Puerto Morelos - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Kaam-Accommodations.h21241810.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Kaam-Accommodations.h21241810.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.85134%2C-86.87535&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D6QLMj4XLbdlahKtx99TP3A_QP4=) Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO, 77580 #### What's nearby - Ojo de Agua Beach - 3 min walk - 0.3 km - Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km - Faro Inclinado - 6 min walk - 0.6 km - Puerto Morelos Town Square - 6 min walk - 0.6 km - Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km #### Getting around - Cancun Intl. Airport (CUN) - 25 min drive #### Restaurants - ‪Ojo de Agua - ‬4 min walk - ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk - ‪Local Coffee + Shop - ‬1 min walk - ‪Merkadito Del Mar - ‬5 min walk - ‪Don Ernesto's - ‬4 min walk ## About this property ### Kaam Accommodations Aparthotel with 3 outdoor swimming pools, 6-minute walk to Puerto Morelos Town Square Along with 3 outdoor pools, this smoke-free aparthotel has a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance, and a garden are onsite. Each apartment provides a Smart TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area. Kaam Accommodations offers 20 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Puerto Morelos aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Housekeeping is provided daily. 3 outdoor swimming pools are on site. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/42000000/41530000/41526800/41526736/3c4f4042.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Velero Puerto Morelos Puerto Morelos - Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 39 reviews CA $98 CA $124 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=41526736&PinnedHotelID=41526736&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/12000000/11850000/11844500/11844469/d713e30a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Velas Condos Puerto Morelos - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 274 reviews CA $125 CA $183 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=11844469&PinnedHotelID=11844469&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/18000000/17120000/17119000/17118967/977bb509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Morelos Beach Front Hotel Puerto Morelos - 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Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,000 reviews CA $84 CA $107 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=18604381&PinnedHotelID=18604381&HadPinnedHotel=true®ionId=-1&adults=2) ![Cottage, 2 Double Beds](https://images.trvl-media.com/lodging/111000000/110700000/110691600/110691570/8b2b0ee0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kabañas & Beach Club Ojo de Agua Puerto Morelos - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 48 reviews CA $102 CA $128 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=110691570&PinnedHotelID=110691570&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/100000000/99360000/99356100/99356046/0d3c1c48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Angelina 28 Beachfront and Family Apartments - Modern and Relaxing Long Stays (20 min from Cancun Airport) Puerto Morelos - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 53 reviews CA $105 CA $132 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=99356046&PinnedHotelID=99356046&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/119000000/118940000/118938800/118938708/7d8b2db1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lalola By Andiani Travel Puerto Morelos - Pool - Parking included - Free WiFi - Air conditioning 2.0 1 review CA $175 CA $217 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=118938708&PinnedHotelID=118938708&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - 3 outdoor pools ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge ### Restaurants on site - El Pirata ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Griddle - Microwave - Stovetop - Toaster ### Dining - A restaurant - Room service ### Bedrooms - Bedroom - Down comforter - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Shampoo - Shower - Towels provided ### Living spaces - Separate dining area - Separate sitting area - Window screens ### Entertainment - 40-inch smart TV with cable channels - Netflix - Streaming services ### Outdoor areas - Balcony - Garden - Picnic area - Rooftop terrace ### Laundry - Dry cleaning/laundry service ### Comfort - Air conditioning - Ceiling fan ### Pets - Pet friendly - Welcoming cats and dogs only - One pet total (up to 20 lbs per pet) - Pets stay free ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible registration desk (31 inches high) - Smoking not allowed ### Services and conveniences - Housekeeping (daily) - Limited-hour front desk - Luggage storage - Safe - Safe at front desk - Tour and ticket assistance ### Things to do - Bicycle rentals - Fishing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Mosquito nets - Fire extinguisher ### General - 20 units - Bicycle rentals - Connecting units available - Garden - Individual decor ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 5:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 9 AM - 5:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 20 lbs per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 1600 per vehicle (roundtrip, maximum occupancy 6) - A kitchen/kitchenette is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has indicated there is a carbon monoxide detector on the property Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Kaam Accommodations Aparthotel Puerto Morelos Kaam Accommodations Aparthotel Kaam Accommodations Puerto Morelos Kaam Accommodations Kaam Accommodations Aparthotel Kaam Accommodations Puerto Morelos Kaam Accommodations Aparthotel Puerto Morelos ## Frequently asked questions ### Does Kaam Accommodations have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Kaam Accommodations? > As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Kaam Accommodations on Nov 24, 2025 start from CA $163.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Kaam-Accommodations.h21241810.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kaam Accommodations pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. ### How much is parking? > There is free parking nearby. ### What time is check-in at Kaam Accommodations? > Check-in start time: 3 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours. ### What time is check-out at Kaam Accommodations? > Check-out is at noon. ### Does Kaam Accommodations provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 1600 per vehicle applies. ### Where is Kaam Accommodations located? > Situated near the beach, this aparthotel is within a 10-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Town Square. Ojo de Agua Beach and San Jose Catholic Parish are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kaam Accommodations Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 27 8 - Good 15 6 - Okay 5 4 - Poor 2 2 - Terrible 4 ### 10/10 Excellent #### Erin Oct 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication So comfortable. Large bed with a lovely comforter and pillows. Nice size TV for those moments when you don’t want to sit by the beach. Staff were so friendly and easy to communicate with. Will definitely stay again. ##### Erin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Edward Apr 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place for a great price. Very close to the beach, restaurants and bars. ##### Edward Stayed 1 night in Apr 2025 ### 8/10 Good #### Hugo Apr 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Recommends hotel and would stay here again. ##### Hugo Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### I Apr 5, 2025 Liked: Cleanliness, amenities Well worth the price and location. ##### I Stayed 1 night in Apr 2025 ### 6/10 Okay #### Tracy Apr 24, 2025 Disliked: Cleanliness Friendly staff. ##### Tracy Stayed 3 nights in Apr 2025 ### 8/10 Good #### Michael Apr 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff was extremely helpful and courteous. ##### Michael Stayed 11 nights in Apr 2025 ### 10/10 Excellent #### Genaro Apr 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fast booking confirmation and service of the team ##### Genaro Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Shirley Apr 16, 2025 Liked: Cleanliness, room comfort, communication #### A fresh rewarding getaway! Our stay was awesome. Lots of greetings from pool maintenance personnel, cleaning staff and Fanny was very accommodating!! ##### Shirley Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Gail T. Apr 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was very clean and well maintained. There were items in the room which were needed and useful. Staff was very pleasant. The pool, although very small, was very nice with noodles for my 6-year-old granddaughter to play with in the pool. ##### Gail T. Stayed 4 nights in Apr 2025 ### 8/10 Good #### Kari May 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Although staff was always available by Whatsapp and were very responsive to needs when expressed. We did feel at times that it would have been good to know when staff would be available for questions. ##### Kari Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### YONGWAN Jan 2, 2025 Liked: Cleanliness, room comfort, communication We spent almost three weeks in beautiful Puerto Morelos, and this was by far the cleanest place we stayed. It had a mini kitchen and a pool, which made our stay even better. You can walk barefoot to a snorkeling spot, and the area is full of great restaurants. Just a heads-up—it can get a bit noisy until early morning, so earplugs or headphones might come in handy! ##### YONGWAN Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Karen Feb 25, 2023 Liked: Cleanliness, amenities, communication The showers were awesome, great water pressure and regulation. ##### Karen Stayed 21 nights in Feb 2023 ### 10/10 Excellent #### alfred Jan 18, 2024 Liked: Cleanliness, room comfort, communication Very helpful staff ##### alfred Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Osvaldo Dec 3, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice, clean, close to beach, close to stores and restaurants. Very nice people in the area. Thanks!! ##### Osvaldo ### 10/10 Excellent #### Anthony Apr 7, 2025 Liked: Amenities, property conditions & facilities, communication The property was exactly what you can expect for the price. Pool was very clean. Air condionting in room was excellent. Kitchen had all the supplies if you want to cook. Service was excellent. We arrived early i. The morning the office was closed. We called fanny and ended up waking her up. She was super helpful and rushed over to give us early access at no charge. My fault i should of arranged everything ahead of time. Checkout was super easy and fanny let us checkout very late as we had a night time flight. Location is just a few minutes walk from the beach and downtown. It was super convenient. I would do it again. ##### Anthony Stayed 5 nights in Apr 2025 ### 4/10 Poor #### Nicole Jun 6, 2024 Disliked: Cleanliness, property conditions & facilities, communication No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him. ##### Nicole Stayed 1 night in Jun 2024 ### 6/10 Okay #### David Feb 15, 2024 Liked: Cleanliness, amenities Disliked: Communication Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night. ##### David Stayed 10 nights in Feb 2024 ### 8/10 Good #### Anne Jun 1, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great. ##### Anne Stayed 5 nights in May 2023 ### 6/10 Okay #### Leslie Dec 28, 2023 Liked: Cleanliness Disliked: Communication The place was clean and lots of hot water. Easy access to restaurants and the beach. Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them. We met another couple on our last day that also could not reach the management to check in. I think this is a common problem. So no I wouldn't recommend staying here. ##### Leslie Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Maureen Feb 19, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross. In case you are still considering… 3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room. 4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering. 5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky. 6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them. Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone. ##### Maureen Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Inglaterra Jul 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo nos gustó, la atención fue excelente. ##### Inglaterra Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lorenzo Apr 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente lugar… ##### Lorenzo Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Lidia Lopez Aug 11, 2023 Disliked: Communication No me permitieron el acceso a la propiedad, exijo el reembolso ##### Lidia Lopez Stayed 1 night in Aug 2023 ### 8/10 Good #### Troy Apr 27, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Kaam was a great place to stay. Location was perfect. Watch the sun rise from the roof. Our room had a front and rear balcony to choose the perfect spot for coffee. Great restaurants within a minute or two. Very quiet building T ##### Troy Stayed 9 nights in Apr 2022 ### 10/10 Excellent #### Daniel Apr 26, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great vacation at this place. All we needed to do if we wanted something was to send a text message and someone helped us within a few minutes. The place was very quiet and the neighborhood felt very secure. Literally 2 minutes walk to the beach. Perfect ##### Daniel Stayed 6 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information) > > [Catalonia Yucatan Beach - All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Yucatan-Beach-All-Inclusive.h9627292.Hotel-Information) > > [Iberostar Waves Paraíso Beach - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Paraiso-Beach-All-Inclusive.h889872.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.ca/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Platinum Yucatan Princess Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information)