Forfaits vacances – Batticaloa

Personnel très accueillant cependant les photos ne sont pas représentatives de la réalité La chambre n'était pas propre, tâches sur les draps, cuillère a café mal lavé, cheveux sur les draps, poussière sous les rideaux Pas de sèche cheveux Petit déjeuner plutôt bien cependant Piscine toute petite, les photos sont trompeuses, pas de transat pour profiter de la terrasse et la piscine il faut en demander Rapport qualité-prix mauvais Le Grandbell hotel a côté était moins cher et d'un tout autre standing

We arrived after checkin time but the room was still not ready. The person on the desk took a mop and bucket in himself. Left some clothes on the floor in the bathroom while showering and they got dusty from the dirty floor. The bedroom floor had been mopped but was still gritty to walk on. Left some clean clothes on the desk to wear while flying home the next day. In the morning they were soaked through from the ceiling leaking water. We told someone but he didn’t seem to care. No idea about breakfast as we were not told anything about whether it is even available. The bed and shower are good, but that’s about it. Our stay was very disappointing, as was our dinner at the attached restaurant next door.