West Town Mall Tours and Activities

Hotel is convenient for walking around downtown Gatlinburg.

Lady at the front desk. But I was disappointed that you are now charging for parking.

For the most part it was nice. The hotel was clean, we saw a bear one day, the river and area around it was clean. Overall it was a good hotel. The only things I really didn't like was they allow smoking on the balcony outside the rooms. The smoke kept coming in our window. I really dislike cigarette smoke as I quit smoking years ago, and still get cravings. Really they should have a designated smoking area away from the building. Also the VIP amenities were two water bottles and two apples, (meh kinda not really amenities). Regarding breakfast, my wife usually eats a very light breakfast early (ie a banana) and later on in the morning eats something else like yogurt. When we came into the dining room there was a sign stating all the food had to be eaten there. We got around this by going to the local Publix and getting a 6 pack of yogurt for her.