Find hotels in Wales, WI from CA $96

"We had great service and assistance w anything we needed. However once we arrived we found the pool was closed (during the week) and the onsite restaurant was also closed. The staff assisting us did inform us before we completed check-in, and we decided to go ahead and stay anyway. "

"A good place to stay! Stayed a couple times and would go back. The place needs a hot tub though;)"

"New and improved"

"I had a very frustrating experience during my stay. Upon arrival, I was assigned a handicapped-accessible room that I did not request. While I understand availability can vary, this was not communicated in advance. There were several maintenance and cleanliness concerns. The shower head was not functioning properly, and there was a vacuum attachment left beside the bed, which raised questions about the room’s preparation. The most disruptive issue occurred in the middle of the night when a light in the room began flashing. It woke me up and made it impossible to get back to sleep. With my daughter having an early game the next morning, we needed to be up at 6:00 a.m., so rest was important. When I contacted staff around 1:00 a.m., the suggested solution was to bring in a ladder and cover the light with duct tape. That was not a reasonable option at that hour, especially with a child asleep. As a result, we had to pack up and move rooms the next day which was a major inconvenience. Overall, this experience was disappointing due to the lack of preparation, maintenance issues, and the inconvenience caused during an already busy and important trip."

"Room was clean, staff were friendly and the breakfast was excellent! The property was close to several stores and parking lot was easy to enter and exit. Would highly recommend."

"The decor was nice and the front desk personnel was very helpful."

"it was very clean, helpful personnel and great breakfasts"

"We took our daughter to the zoo. This hotel was perfect for a weekend getaway from Chicago. The hotel is 5 minutes away from the zoo and 10 minutes from the mall a lot of nice restaurants to eat around. The pool was perfect"

"👍😃 Great 👍😃 1"