University of Worcester Tours and Activities

Do NOT book this property. ​ We booked a stay at Spencer Bridge By AFL for July 25–26, expecting a smooth experience. Instead, we were left stranded with zero advance notice. ​The host cancelled/refused our accommodation on the very day of check-in without giving us prior warning. Offering a refund after leaving guests stranded on the day of arrival does not fix the massive inconvenience, stress, and expense of having to scramble for last-minute accommodation. ​To make matters worse, while we were trying to sort out our situation, we personally witnessed three other families stranded outside facing the exact same issue. This is not a one-off mistake; it is a clear pattern of unethical behavior and systemic double-booking or last-minute cancellations. ​ Properties like this ruin trips and exploit travelers. Spencer Bridge By AFL should be completely removed and banned from listing on Expedia and other booking platforms. Save yourself the headache and book literally anywhere else.