Title: HOTEL POCNA - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=16045801&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL POCNA Travelers can experience the perfect balance of beachside relaxation and wellness at this coastal retreat, followed by exploration of the surrounding area. ## Photo gallery for HOTEL POCNA ![Front of property - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/f3025d8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Casa Maya Ocean Front with A/C - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/0746996c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/d9ab1a0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/7526345b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, in-room safe - HOTEL POCNA (Tulum)](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/4e9c5549.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa Paraiso, HOTEL POCNA offers a peaceful getaway with a full breakfast each morning, rejuvenating body wraps at the spa, and refreshing cocktails at the beach bar terrace. Enjoy free WiFi and a 24/7 staffed front desk for a comfortable stay. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 3 - Feb. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Casa Maya Partial Ocean View A/C ![Casa Maya Partial Ocean View A/C](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/c9f5f8be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Maya Partial Ocean View A/C ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Premium bedding Egyptian cotton linens Private bathroom - Partial ocean view - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Casa Maya Ocean Front with A/C ![Casa Maya Ocean Front with A/C](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/0746996c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Maya Ocean Front with A/C ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Premium bedding Egyptian cotton linens Private bathroom - Ocean view - 377 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed OR 1 King Bed ### View all photos for Casa Pocna Family Oceanview suite A/C ![Casa Pocna Family Oceanview suite A/C](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/8b86e1f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna Family Oceanview suite A/C ### Highlights Balcony Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Ceiling fan Premium bedding Egyptian cotton linens - Ocean view - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Casa Pocna Jungle view with bathtub ![Casa Pocna Jungle view with bathtub](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/fbcb29cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna Jungle view with bathtub ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Premium bedding Separate bedroom Egyptian cotton linens - Garden view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Casa Pocna Master plunge pool panoramic view ![Casa Pocna Master plunge pool panoramic view](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/ebcca553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna Master plunge pool panoramic view ### Highlights Balcony Individually furnished Individually decorated Private plunge pool Air conditioning Ceiling fan Premium bedding Separate bedroom - Ocean view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Casa Pocna jungle view suite A/C ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/17000000/16050000/16045900/16045801/480f1091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Pocna jungle view suite A/C 9.6 Exceptional 5 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Ceiling fan Premium bedding Egyptian cotton linens Private bathroom - Garden view - 377 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 295 reviews CA $505 CA $695 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=914f2b16-f5e4-4cc9-9e5f-bdc4c25c0afb&top_cur=CAD) Ad ![Children's play area - outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,964 reviews CA $543 CA $662 total includes taxes & fees Mar 3 - 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On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,005 reviews CA $496 CA $612 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=914f2b16-f5e4-4cc9-9e5f-bdc4c25c0afb&top_cur=CAD) Ad ![6 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95900000/95893500/95893460/774b38f6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 265 reviews CA $931 CA $1,131 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=914f2b16-f5e4-4cc9-9e5f-bdc4c25c0afb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) ## About the area Located on the beach, HOTEL POCNA is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20026%2C-87.43564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NllOhXb1lEyZNBpmMirs0cgeQDU=) Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780 ### What's nearby - ![Tulum Mayan Ruins which includes tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 1 min walk \- 0.0 km - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 1 min walk \- 0.0 km - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 6 min walk \- 0.6 km - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 7 min drive \- 1.8 km - Las Palmas Public Beach 3 min walk \- 0.3 km ### Getting around - Tulum Intl. Airport (TQO) 58 min drive ### Restaurants - Carl's Jr. 6 min drive - Playa Pescadores 11 min walk - Panza Tulum 7 min drive - Cinco Playa Paraiso Tulum 1 min walk - Villa Pescadores 10 min walk ## About this property ### HOTEL POCNA Hotel near Playa Paraiso Take advantage of free full breakfast, a beach bar, and a terrace at HOTEL POCNA. Treat yourself to a detox wrap, a body scrub, or a body wrap at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services. Other perks include: - Free self parking - A 24-hour front desk, tour/ticket assistance, and smoke-free premises - Luggage storage, concierge services, and massage treatment rooms Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and free bottled water. Other amenities include: - Bathrooms with showers and free toiletries - Balconies, ceiling fans, and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/46000000/45720000/45713000/45712913/7e1217da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Paraiso Hotel Tulum Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 148 reviews CA $295 CA $362 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=45712913&PinnedHotelID=45712913&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach yoga](https://images.trvl-media.com/lodging/30000000/29760000/29751100/29751039/5e848c2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kai Tulum Zona Hotelera - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 186 reviews CA $229 CA $282 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=29751039&PinnedHotelID=29751039&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/15000000/14700000/14690500/14690477/33cb965f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maria Del Mar Tulum Zona Hotelera - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 212 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=14690477&PinnedHotelID=14690477&HadPinnedHotel=true®ionId=-1&adults=2) ![Oceanfront Suite with Plunge Pool](https://images.trvl-media.com/lodging/33000000/32790000/32787700/32787679/20848737.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ikal Hotel Tulum Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 278 reviews CA $201 CA $247 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=32787679&PinnedHotelID=32787679&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Double Room, Ocean View, Beachfront | Living area](https://images.trvl-media.com/lodging/10000000/9070000/9068700/9068619/2ff12b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Piedra Escondida Zona Hotelera - On private beach - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 476 reviews CA $301 CA $369 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9068619&PinnedHotelID=9068619&HadPinnedHotel=true®ionId=-1&adults=2) ![Cielo Master Deluxe Oceanfront king size bed with plunge pool and terrace](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444604/385487ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Posada del Sol Boutique Hotel Tulum Zona Hotelera - Breakfast included - Spa - Free WiFi - Air conditioning 8.2 Very good 183 reviews CA $187 CA $233 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=4444604&PinnedHotelID=4444604&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach bar](https://images.trvl-media.com/lodging/17000000/16740000/16735800/16735708/939f24bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dos Ceibas Tulum Feel Good Hotel Zona Hotelera - Breakfast included - Spa - Free WiFi - Restaurant 8.4 Very good 165 reviews CA $160 CA $199 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=16735708&PinnedHotelID=16735708&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6470000/6468300/6468296/14be72b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamante K - Inside Tulum National Park Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 779 reviews CA $137 CA $170 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6468296&PinnedHotelID=6468296&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1470000/1467800/1467701/10254ea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zamas Hotel Zona Hotelera - Pool - Spa - Pet friendly - Free WiFi 9.0 Wonderful 147 reviews CA $254 CA $318 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1467701&PinnedHotelID=1467701&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/14a57a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.4 Very good 233 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=16045801&PinnedHotelID=16045801&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16045801,45712913,29751039,14690477,32787679) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free self parking on site - Limited onsite self parking ### Food and drink - Free full breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - A beach bar - A restaurant ### Things to do - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - On the beach - On the waterfront - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Mud bath - Outdoor treatment areas - Spa open daily - Treatment room ### Accessibility - Elevator ### More - 2 floors - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's air conditioning system is available from 8 PM-10 AM only. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 158 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Hotel Poc Na Tulum Poc Na Tulum Poc Na Hotel Poc Na HOTEL POCNA Hotel HOTEL POCNA Tulum HOTEL POCNA Hotel Tulum ## Frequently asked questions ### Is HOTEL POCNA pet-friendly? ### How much is parking? ### What time is check-in at HOTEL POCNA? ### What time is check-out at HOTEL POCNA? ### Where is HOTEL POCNA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL POCNA Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 141 8 - Good 69 6 - Okay 27 4 - Poor 12 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Aelxey Sep 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, nice rooms, amazing beach. Front desk guys are great! ##### Aelxey Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### April Sep 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out. ##### April Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jack Mar 5, 2023 Liked: Cleanliness, staff & service Great location great rooms great staff great experience ##### Jack Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### leslie Aug 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved staying at hotel poc na it was clean and the staff was amazing :) ##### leslie Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Maria Gadalupe Fernandez Sep 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants. ##### Maria Gadalupe Fernandez Stayed 5 nights in Aug 2022 ### 8/10 Good #### bertrand Sep 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team! ##### bertrand Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Marcus Sep 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough. ##### Marcus Stayed 5 nights in Sep 2022 ### 6/10 Okay #### Erin Dec 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna). ##### Erin Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Sergio Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atención, hospoitalidad y amabilidad, la comida muy rica y servida en buen tiempo, habitaciones cómodas y limpias ##### Sergio Stayed 2 nights in Aug 2025 ### 8/10 Good #### Krishna Nov 4, 2024 Liked: Cleanliness Disliked: Staff & service #### Fin strand Bra strand och god frukost. Hade lägre förväntningar för frukosten p.g.a tidigare recensioner. Långsam in och utcheckning. Inte hotellets fel men dåligt att man behöver betala avgift på 61 pesos för att komma in i området. Dyrt i restaurangen. ![](https://a.travel-assets.com/ugc/hotel-reviews/90F7D503C8120995BF3D0AC34AB54A9C5ACA12441730687000860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28DACE035F9F4681D5A2AA743BC6278C3D3428C51730687005204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Krishna Stayed 2 nights in Nov 2024 ### 8/10 Good #### Ivan Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien! ##### Ivan Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Zaira Beltran Sep 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No TV ##### Zaira Beltran Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Itzel Jun 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was breath taking! Especially the room with a ocean view! ##### Itzel Stayed 3 nights in Jun 2022 ### 8/10 Good #### Michelle Jun 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Test ##### Michelle Stayed 2 nights in Jun 2022 ### 8/10 Good #### Luis Jun 2, 2022 Liked: Property conditions & facilities, room comfort #### Ótima localização e bar de praia O hotel fica dentro do parque nacional, e uma distância a pé do Sitio Arqueológico de Tulum, de frente para a praia com 3 restaurantes dentro. Isso conta muito para uma avaliação positiva. Somente como melhoria recomendaria incluir frigobar e wifi no quarto, e melhorar o chuveiro. ##### Luis Stayed 3 nights in May 2022 ### 8/10 Good #### Maria May 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is friendly and helpful. ##### Maria Stayed 4 nights in May 2022 ### 8/10 Good #### alberto May 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful. ##### alberto Stayed 4 nights in May 2022 ### 10/10 Excellent #### Michelle May 24, 2022 Liked: Staff & service, amenities, property conditions & facilities Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return. ##### Michelle Stayed 5 nights in May 2022 ### 10/10 Excellent #### Darienne May 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too! ##### Darienne Stayed 5 nights in May 2022 ### 8/10 Good #### Heike May 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Eine wunderschöne Anlage, sehr ansprechende und große Zimmer, Frühstück lecker, allerdings etwas dürftig, mit tollem Ausblick, sehr schöner Strand, äußerst freundliches und zuvorkommendes Personal. Am besten hat man hier einen Mietwagen, um die Gegend zu erkunden, hierfür sind auf der Anlage Parkplätze vorhanden. ##### Heike Stayed 7 nights in May 2022 ### 10/10 Excellent #### Ruth May 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and amazing staff! ##### Ruth Stayed 3 nights in May 2022 ### 10/10 Excellent #### Josue May 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing. Quiet and tranquil. The food was also great. Close to everything you need. It was like a paradise here. I will be returning again. Gracias. Thank you!! ##### Josue Stayed 4 nights in May 2022 ### 10/10 Excellent #### Samuel May 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great vacation place Fantastic hotel in the beautiful town of Tulum. The place is just gorgeous and the crew is super nice. ##### Samuel Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Linette Apr 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Increíble place, from the front desk staff to everyone that works here, Amazing view. Would definitely be back. ##### Linette Stayed 1 night in Apr 2022 ### 10/10 Excellent #### ADRIANA Apr 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel very clean and comfortable. It is quiet and relaxing. The staff were super helpful and attentive. The restaurant was also good, I would only say the dinner options are limited. Overall had an amazing stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/DBD053D0A17FF9E31C6482C1BE165E6121489EDD1650478398233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19FD09CD004B256D062D133E21F73A715DD2B0351650478399130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35D91B1D0F2F10EDF7FEF709D23B2517E87138B41650478398776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41C181165A18B2F4A76E0F0B0A9D2B21E519DAC91650478398328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ADRIANA Stayed 4 nights in Apr 2022 ## Expedia's Latest Trends ### Hotels > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Blue Veleta Luxury Bedrooms](https://www.expedia.ca/Tulum-Hotels-Blue-Veleta-Luxury-Bedrooms.h57214506.Hotel-Information) > > [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > > [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > > [Amana' Tulum, front beach hotel](https://www.expedia.ca/Tulum-Hotels-Nutash-Tulum.h113730206.Hotel-Information) > > [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Fully equipped 2 bedroom apartment 204 East](https://www.expedia.ca/Tulum-Hotels-Fully-Equipped-2-Bedroom-Apartment-204-East.h110095719.Hotel-Information) > > [Kin Tulum Jungle Deluxe](https://www.expedia.ca/Tulum-Hotels-Kin-Tulum-Jungle-Deluxe.h92636553.Hotel-Information) > > [Kanté Hotel - Downtown Tulum](https://www.expedia.ca/Tulum-Hotels-Kante-Hotel.h100984938.Hotel-Information) > > [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > > [Yaax Kiin](https://www.expedia.ca/Tulum-Hotels-Yaax-Kiin.h24039279.Hotel-Information) > > [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information) > > [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > > [Hotel Noah Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Noah-Tulum.h105130261.Hotel-Information) > > [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [Central Park Lagunas By Sandy Powerful](https://www.expedia.ca/Tulum-Hotels-Central-Park-Lagunas.h90833156.Hotel-Information) > > [Casa Almendro](https://www.expedia.ca/Tulum-Hotels-Casa-Almendro.h27554151.Hotel-Information) > > [Radio Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Radio-Tulum-Hotel.h19260671.Hotel-Information) > > [Villa Xel Ha Luxury Houses](https://www.expedia.ca/Tulum-Hotels-Villa-Xel-Ha-Luxury-Houses.h26505558.Hotel-Information) > > [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > > [Amazing and central new condo 2 bedroom La Veleta](https://www.expedia.ca/Tulum-Hotels-Amazing-And-Central-New-Condo-2-Bedroom-La-Veleta.h105813912.Hotel-Information) > > [Hotel Boutique TerraNova](https://www.expedia.ca/Tulum-Hotels-Hotel-Boutique-TerraNova.h35245287.Hotel-Information) > > [The Strabon Tulum](https://www.expedia.ca/Tulum-Hotels-The-Strabon-Tulum.h28850990.Hotel-Information) > > [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > > [Downtown Tulum Loft W/rooftop Pool](https://www.expedia.ca/Tulum-Hotels-Downtown-Tulum-Loft-Wrooftop-Pool.h101943402.Hotel-Information)