Azul Tulum by GuruHotel

Photo gallery for Azul Tulum by GuruHotel

Primary image
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Terrace/patio
Terrace/patio

Overview of Azul Tulum by GuruHotel

Azul Tulum by GuruHotel

3.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
Map
Calle Sayil, Mza. 32, Lt. 1, Calle Ixchel, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park20 min walk
  • AirportTulum, Quintana Roo (TUY)13 min drive
  • Popular LocationXcacel-Xcacelito Sanctuary24 min drive
  • Popular LocationSoliman Bay25 min drive

Choose dates to view prices

About this area

Tulum

Azul Tulum by GuruHotel is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Looking to get your feet wet? Kayaking, snorkeling and boat tours adventures can be found near the property.

What's nearby

  • Tulum National Park - 20 min walk
  • Las Palmas Public Beach - 8 min drive
  • Dos Aguas Park - 9 min drive
  • Xcacel-Xcacelito Sanctuary - 24 min drive
  • Soliman Bay - 25 min drive

Restaurants

  • Curry by Po Thai - 14 min walk
  • El Vegetariano - 17 min walk
  • La Parrillada - 17 min walk
  • Batey - 17 min walk
  • Le Bistro - 17 min walk

About this property

Azul Tulum by GuruHotel

3.5-star hotel near Tulum National Park
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Azul Tulum by GuruHotel offers 21 air-conditioned accommodations with safes and complimentary toiletries. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No elevators

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Pay movies

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Azul Tulum Aparthotel
Azul Tulum
Azul Tulum by GuruHotel Hotel
Azul Tulum by GuruHotel Tulum
Azul Tulum by GuruHotel Hotel Tulum

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 155 out of 243 reviews
5 - Excellent 64%
Rating 4 - Good. 45 out of 243 reviews
4 - Good 19%
Rating 3 - Okay. 21 out of 243 reviews
3 - Okay 9%
Rating 2 - Poor. 9 out of 243 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 243 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If this hotel had negative stars rating that’s what this hotel deserves. Completely ruined my trip from when i walked into the hotel till i left this hotel. We traveled to Tulum Mexico with another couple i booked the “luxury suite” nothing luxury at all HAHA. The other couple booked a king bedroom. As soon as we walked into the hotel when we arrived the receptionist said “are you sure you’re staying here” “it doesn’t seem like you’re the right fit for us” as he said it rudely with a look on his face. At this point i wanted to leave and book another hotel but i already paid in full so i was stuck at this point. The hotel was very outdated and dirty. The last day we were there we rented bikes and rode the bike to the ancient ruins to check it out. We double locked the bikes that the hotel provides us locks for. When we got back to the bike rack the bikes were stollen. We took a taxi back to the hotel the hotel manager named Yerald was waiting outside for us and was extremely rude and yelling saying “where are my bikes” “you need to pay me for the bikes” before i even said anything i thought this was weird like he already knew “what happened” HAHA. I told him bikes were stollen” he said “I don’t care about your sob story you pay me 1500$ US dollars or I’m calling the police and you’re going to jail”. Literally didn’t give me a chance to explain what happened just yelled and threatened us. This hotel was extremely disappointing an ruined our trip. This place should be shutdown!!
Stayed 3 nights in May 2022

3/5 Okay

It was a little spooky, and not as lively as i thought.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in a tranquil location.
Stayed 2 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, neat. Hot shower. There is a pharmacy, breakfast place, and a two other restaurant 5 minute walk from the hotel. The location is 5 minute taxi drive to downtown tulum and 28 minute walk. I was traveling solo and was able to walk outside the area during daytime. There are a few cenote about 20 minute drive away from the hotel, and there is also coco tulum beach 15-20 min drive. Overall I had a good experience staying here, there were a small bump with the toilet the first night but this was solved the next morning.
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful roof top pool area, clean and spacious rooms, great staff. The place was very peaceful and staff super helpful. Not a lot to do in the area but lots of restaurants and fun night life about a 30 minute walk away. They also offer bikes, you will need some transportation to get to the beach. No food options. Hermosa piscina, tranquilo, cuartos amplios y limpios, y sobre todo el personal muy amable y servicial. No hay mucho que hacer en el area pero muchos restaurantes a 30 minutos caminando. La playa está retirada, se necesita taxi o las bicicletas que renta el hotel. No hay servicio de comida.
Stayed 3 nights in Apr 2022

4/5 Good

Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
First, Brenda was a huge help during our stay. She helped with any problem we had. The hotel isn’t too far from the center of town we’re you’ll find most of the good food. It gets a little dark if your not comfortable with the area you might want to stick to taxis or a car at night. It’s only about a 10 min walk but you’ll have to go through neighborhoods that get really dark so we walked during the day and took taxis at night. We definitely enjoyed our stay at Azul Tulum
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room, really kind and helpful concierges! Hot water, good showers, nice pool area, bicycles you can check out and use! Hotel is between town and beach, so you will want to be able to bike or have a car or motor scooter rental unless you want to pay Tulum's high taxi fares to get to those areas. There is a lot of construction and development in this neighborhood/area right now. Awesome restaurants Safari & Mamazul nearby and a short walk from hotel :)
Stayed 7 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay at this Hotel. My family and I thoroughly enjoyed the Rooms as well as the excellent location. We definitely recommend this Hotel to VRBO clients!
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool, staff was amazing
Stayed 6 nights in Mar 2022