4.2/5 Very Good! (1,338 reviews)
When checking out with 2 large suitcases, reception made me wait & called the room cleaner. What was odd, is that no one else had been stopped while I waited over an hour, at checkin, or while I was checking out. Also I had a PLATINUM card on file. Then she said she had to print my folio, then she said she couldn’t. Odd, as this adding to a delay in my departure. A plus - arrival was nice and I was made to feel welcome. So only the checkout was weird and bad.
Reviewed on Nov. 30, 2022