Synergy Spa Tours and Activities

I booked a Wildcard room which is a standard room. I received the room key, opened the door and someone else's suitcase was in the room. I went back to check in and explained the situation. They upgraded me to another older room but it was much bigger. It was very clean and the bed was very nice. It is a timeshare property so be ready to be bombarded with invitations to the timeshare presentations. They were extremely persistent about these. We weren't interested so we had to resort too lying and saying that we already had our free gifts. Other than that the resort was nice and clean but nothing spectacular.

Good location. Currently there is active construction and no water on weekdays from noon-2pm.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....