Stone Town Vacation Packages

The staff was great!

The overall experience was great. The staff is friendly and responsive. I particularly liked the food served at Aqua, which is why I was disappointed at the food quality from Carnivorous. The food was served luke warm at best and the meats did not meet the standards one would expect from a reservations only establishment. Maybe you should take a cue from the food consumption and wastage on a night by night basis at Carnivorous.

The area leading to the property isnt great. But once you entre the resort, its a different ball game. No complaints about the beach, Staff and restaurants. These were all great. However, certain things for a 5 star resort just were not upto standard. -electrics kept going off on our side of the hotel. They kept blaming this on the electricty in zanzibar, but it seemed like a faulty electrics in the hotel. Ive asked for a partial refund for this. But not heard anything. - not enough buggies around the premises -no beach bag/in room slippers -i asked for room decorations/cake for my wifes birthday. Asked twice but nothing was done. Ive never had this issue before. Even with 4/3 stat hotels.

Staff is amazing and super accommodating! Room is spacious and property is well kept with lots of activities.

The staff was very friendly and attentive to our needs. property was very clean