Sierra de Lobos Vacation Packages

Kind staff, roomy and practical suite, easy access by car from Querétaro, well-maintained gym. One star off for use of plastic bottles for drinking water. Mexico has a serious solid waste problem; hotels should provide drinking water on tap. Check-in: they had no rooms ready by 3:00 PM for some reason, which is their promised check-in time. Restaurant: For the second time, I ordered my meat medium rare and it arrived well done. I sent it back and they were nice about it and did it right the second time. Also, during the buffet brunch, they left dirty dishes accumulating on our table.

Employees were very polite and everything was great except that the gym was very dusty and the restroom by the gym did not had hand soap ,in five days was never refilled. But if you’re not a gym person you’re going to love it .

clean room very courteous and helpful staff

it’s a wonderful place to stay and safe

A few more household items like a broom, a mop and more kitchen items like mixing bowls, glasses, a good sink stopper (small necessary items) would improve my opinion. We did like the security in the complex and the cooperation of the owner and staff.