Santiago Rodriguez Vacation Packages

Staff and great food

The staff was friendly and courteous.

Room is really outdated. Room service also didnt come around. The room also smelled moldy.

The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there.

My partner and I visited this resort for the first time, where we stayed for 5 days. Overall, we found the room to be clean and well-maintained. The resort had a good variety of food offered in its buffet, and the staff were kind and helpful. The coffee shop, ice cream shop and pizza shop were a nice touch and great for grabbing a quick bite while hanging around the beach, all of which had clean, quick access to the restrooms nearby. The à la carte restaurants, specifically the Italian and Teppanyaki restaurants, had limited menus to choose from. The service at the Italian restaurant was a bit slow when it came to serving the food or refilling drinks, and the teppanyaki dishes were all cooked with the same seasonings/sauces for their hot dishes, although the chef did offer an entertaining show. That said, I recommend eating at the buffet if you prefer more diversity and quality dishes. The beach was clean with a lot of beach chairs available for seating, while the poolside chairs were pretty busy throughout the day. The bars were quick to serve out their drinks during the day, but when the buffet closes at 10 PM, the sports bar gets pretty busy. The lookout spot at the left end of the beach offers gorgeous views of nearby areas and the resort. You may also get the chance to watch cruise ships dock as they tend to visit daily. The spa access was okay, but the pools and outdoor areas could use some cleaning. The changerooms were spotless and had a nice ambiance.