J.L. Runeberg's Home Tours and Activities

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Very clean. Cafe next door. In room laundry. Walkable to everything. The only issue we had was the gym was not next door. Website and AI instructions need updating as Gym 10 mins walk away but had great facilities. Would definitely stay here again.

The staff was great. Everyone was friendly and very helpful. The rooms are top notch and beautiful. We would definitely stay there again