Ridgway Chamber of Commerce Tours and Activities

Our room was clean and the bed was comfortable. It was fairly quiet and we slept well. The maids do a good job. The front desk people were efficient and pleasant. The internet service was almost non-existent. The breakfast consisted of a packaged small cinnamon roll and a cup of coffee. No juice. No variety. No fruit. Nothing else. The pool was not available and the pool area was junky and dirty Our room was upstairs, and the stairs are outside. Many of the steps were broken and every step was covered with dirt. I don’t like giving bad reviews but it was a disappointing stay.

We stayed for two nights. The first night there we had farm fresh eggs, a pear syrup and a package of pancake mix and granola in the fridge for our breakfast in the morning. That day we went and did some other activities and didn't get back until that night. When we got back, we didn't have a second breakfast waiting for us in the fridge for the next day. We left the following morning and found some place for breakfast. Everything was great except for that little piece, but it turned out fine. Thank you!

Came to check in and there was a power outage through no fault of the lodge. At the time there was no running water but I was charged $2.00 each for a bottle of water. I understand when things are beyond your control but you should make some compensation or rate reduction for inconvenience. The power did come on at 9:00 pm that night which was great. My boys and I loved the cabin and the price was very reasonable. We brought our pet and the person at the front desk was very worried that we wouldn’t come back to pay the extra $40 since it wasn’t billed yet and the register wasn’t working without power. He drove by the cabin an hour later to let me know their generator had the register working so I could go pay for my dog fee. I was there for two nights and fully intended to pay the fee since I had emailed earlier in the week reminding them that I needed to add it to my cost. Overall my kids and I rated the stay an 8 out of 10, there were just a couple of things that could have been better