Poleň Vacation Packages

5 stars isn’t enough for the staff at Le Palais Art Hotel Prague. My now-fiancé had originally planned to propose in Vienna, and our trip to Prague was supposed to be the celebration afterward. Instead, the custom engagement ring was repeatedly delayed by the German manufacturer and didn’t arrive in time, turning everything into a logistical mess. After him making frantic calls and an overnight rush from Germany, the ring had to be rerouted to Le Palais at the last minute. Your staff handled the situation with incredible discretion, kindness, and professionalism. They accepted the package, kept it secure, and made the handoff seamless, all without me suspecting a thing. Because of your team, what could have been a disaster turned into a perfect surprise proposal here in Prague instead. The ring is now on my finger (still engraved “Vienna, April 17th,” which makes the story even funnier), and we’ll always associate this hotel with one of the happiest moments of our lives. Beautiful hotel, wonderful staff, unforgettable memory. Thank you for going above and beyond. we’ll absolutely be back. 💍 — Marcel & Breanna

The hotel is well located and the rooms are nicely sized. The staff was courteous and friendly. The only two negatives were: There are no washcloths with the towels and the lobby doesn't really have an area to have a coffee or sit and talk.

Absolutely lovely hotel. We had a perfectly wonderful stay. What a pleasure

Great location, friendly staff, spacious rooms, security safe, mini bar fridge, breakfast available. Air conditioning in room. Grocery store nearby.

Excellent location right on the high street, Christmas Markets outside the door. A few minutes walk from Old Square and Clock. Facilities around and including the hotel were excellent. Would really recommend.