Forfaits vacances – Phou Khoun

Cafe da manha muito bom e quartos confortaveis e limpos

Chambre magnifique, décorée avec goût dans un style colonial élégant. Personnel au top, attentionné et souriant. Petite piscine agréable pour se rafraîchir en fin de journée, avec en bonus la possibilité de prendre une navette gratuite pour profiter du resort principal. Jolie terrasse devant l’hôtel pour savourer un cocktail au calme. L’un des plus beaux établissements de la ville, idéalement situé : proche de tout mais à l’écart du bruit. Un vrai coup de cœur ! 🌿🍸

Nice Hotel !!!

In a hotel that aspires to an elegant, higher-end standard, the staff should be able to communicate at least in English, or in any European language. Unfortunately, communication here is practically impossible without using Google Translate. The problem becomes even more apparent in the afternoon, when the daytime staff leave and are replaced by other employees who are unable to provide even basic information or handle simple requests. This is one of those hotels that looks very promising at first glance but turns out to be deeply disappointing in reality. The property clearly aspires to be an elegant hotel, yet the level of organization and service falls far below that ambition. From the very beginning, the staff appeared confused and unprepared. We were initially taken to the wrong room, only for the staff to realize afterward that we were not assigned to that room. Situations like this should not happen in a hotel of this category. The internet connection is unreliable and frequently freezes, which further complicates the stay. The biggest disappointment, however, was the gym. The presence of a gym was one of the key reasons we chose this hotel. In reality, the “gym” consists of two random, poorly maintained machines — a bicycle and a treadmill — which absolutely do not meet the standards one would expect from a hotel positioning itself in a higher category. The hotel is located far from the tourist center, in a remote area, which makes guests entirely depend