Penrith City Council Vacation Packages

Close to shops and restaurants. Car park was limited and had some very tight spaces.

The hotel is 15 min drive, not 3 like is advertised. The rooms are very, very small but clean. The problem is the extreme noise from the street, thin walls between the rooms and constant noise from running bathroom water. Difficult to sleep.

Highly recommend this hotel. Very flexible with check in & the room was clean and comfortable. Perfect location & very walkable . Tram station was directly in front of the hotel which was super convenient.

Dated hotel, needs upgrading. Amenities were not available & were not communicated. Happy to take our money, but not honest enough to inform us before hand that NO amenities were operational. Even tho the date was said they would be. Very disappointing, certainly dampered our stay as that’s why we primarily booked. Compensation was only offered after I had to push for. Won’t be returning due to feeling deceived, honesty hidden, no communication & overall poor service. Staff also don’t know their computer system & how to inform their customers of vital information. Showers have mould, we had curdled milk, room is in need of upgrade, did not feel like a welcomed or valued customer.

The rooms are well appointed and bright, newly decorated and very clean. The staff is so welcoming. The location is great with lots of dining options. There is a store nearby for snacks. The breakfast was very good and fresh. Highly recommend.