Pendrecht Vacation Packages

This is a fine hotel. Good food (plentiful breakfasts, which were the only meals we ate there), nice room (we were happy to have one with a terrace attached because that gave us a lot of fresh air). Within walking distance of the town center. One day we rented bikes from the hotel for only 10 Euro each for the day. Only caveats: the rooms aren't air conditioned (at least the ones with the terraces), and we had to flip our mattress over; once we did that, the bed was much more comfortable! I wouldn't stay here in hot, hot weather but any other time of year would be fine.

Room was great, very clean, comfy bed. Customer service was lacking unfortunately. Check-in was slow but ok. The girl at the desk mentioned a new system being the cause of the delay. There were a few people waiting but only one person behind the desk. Checkout was actually terrible. We left early, about 6am. The girl behind the desk had headphones on and didn't remove them until we were right at the desk (she did see us coming). I had to tell her the room number three times in the space of 5 minutes. It took her a while to 'log into the system'. I mentioned we needed to catch a train and that we had paid on arrival. Perhaps she could email me if anything else was needed. She said she couldn't allow us to leave until she checked the room on the system. Frankly, she needs to be taught some manners. Have never had a reply like this! Very disappointing as up until that point, the experience had been great. I'd probably consider going back but I'd be very mindful of staff and their attitude.

Fairly clean rooms/common areas. The staff were attentive

Clean room, shop nearby

A sincere thank you to Staff and the helpful Manager for assistance with logistics and timing. HNH Rotterdam has comfortable basic accomodation at a reasonable and fair cost. The decor was pleasantly surprising and featured a variety of creative designs. Located close to Rotterdam Central Station makes it convenient to access from local trains. I’ll definitely try booking here again.