Ortakentyahsi Vacation Packages

Fulya had the best customer service, she helped us with our itinerary, where to go and what to do, she went above and beyond to make sure we were happy. We will definitely be back.

Needs major upgrades, sink was clogged, AC now working. My parents suit wasn’t cleaned properly

Crowded/busy and average quality dining/drinks, but completely acceptable. but not that extra level of special or fancy.

Location brilliant and what a spectacular view to arrive to - right by the sea. Lovely to have a welcome drink on arrival and staff so lovely and helpful. English is widely spoken. My partner and I came for one night with 2 other guests as we were getting married the next day and we wish we could have stayed longer! I’m pretty sure they upgraded our room for us so thank you so much, the room we stayed in was absolutely beautiful and an amazing view. Food was fab, so much choice and the chefs even asked if we wanted anything else making which was so nice. The reason for 1 star less is only really because the drinks weren’t too good and cocktails weren’t the best but I really can’t fault anything else. We wanted to eat in the à la carte but you have to book the day before which was a shame but we still had a lovely meal in the main restaurant. Oh and the toilets by reception are the nicest toilets I’ve ever seen!

Despite its scenic location, landscaped layout and stylish rooms, this hotel currently lacks the standards of a truly higher end offering. Staff are very polite and friendly but not at all experienced. Breakfast was quite lacklustre, despite the bounty and variety of local produce. Large cleaning carts parked in guest toilets, conversations interrupted with POS machines to settle extra charges in haste signal some training and managerial issues. The hotel group may be expanding a bit too fast and its service standard is not in keeping with a five-star at all.