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"Great place "

"The hotel was perfect. Location is amazing "

"Very central, easy walk to Central Park, Broadway shows, restaurants etc. Elevator is a issue, we took the stairs a lot. Room was clean but run down. Overall we had a good experience."

"Clean, lots of food options"

"Room was very clean. People were helpful, friendly and kind."

"Shower"

"We’ve stayed at The Belvedere Hotel several times, and have always enjoyed our visits. Stepping into the Belvedere is like stepping back in time, but the hotel has kept the rooms and amenities updated and current. The hotel’s prime location is also a plus! Although it sits on a quiet street, it’s still very convenient to many famous NYC sites!"

"It was the perfect location if you want to be near Times Square."

"Good evening, I am writing to formally report an issue that occurred during my attempted check-in on May 3rd at approximately 9:15–9:20 PM. I initially arrived without a reservation and was advised by the night manager on duty to complete my booking online. At no point during this interaction was I informed of any restrictions, policies, or circumstances that would prevent me from being checked in after doing so. Relying on this guidance, I immediately made a reservation online and was charged $170. When I returned to the front desk, I was then denied service. I was also told that statements were made that I did not make, which added to the confusion and concern about how the situation was handled. Additionally, the interaction felt unprofessional and dismissive. As a result, I incurred a charge for a reservation that I was unable to use due to conflicting information provided by staff. I am requesting: 1. A full refund of the amount charged 2. A review of this incident, including staff conduct and communication practices I would appreciate a prompt response and resolution. Thank you."