Olympic Complex Tours and Activities

Las mejores atenciones y seguridad

Overall, everything was great, and we had a wonderful stay. The staff, especially Liliana, was incredibly helpful, friendly, and always willing to assist with anything we needed. The only issue we experienced was that the electricity went out every night, about 3 to 4 times. Each outage caused a lot of noise when the power came back on, which made it very difficult to sleep. It would be a great improvement if the property had an emergency backup power system for guests to avoid these repeated interruptions during the night. Aside from that, we really enjoyed our stay and appreciated the excellent service from the staff.

So first off their AC is not working well even put to the lowest setting, and the ceiling fan that was swaying in an effort to keep the room cool, honestly thought it’d fall off. Be prepared for lots of little spiders and mosquitoes in your room - there’s a fumigate option on their app which is telling. The bed is actually like a rock, though I am a back sleeper and that works for me not for the rest of my company. Beyond that any type of room service you get takes around 1-2 hours even for extremely small requests and housekeeping takes 2+ hours which isn’t great if you want to use your room. To the food, honestly for the price it’s completely astonishing you can’t get a hot plate of food anywhere from the room service, buffet or their reservation only restaurant. Super happy when I got home and was able to eat some steaming hot food. That said there are some good options like 1/10 of their food hits like their fresh fruit. Tipping really doesn’t get you anywhere. Literally got the same service only - 150$ in tips. They just act more friendly and maybe give you more water during or an extra walk by asking if you want alcohol. To the beach now, beware jellyfish and sea wasps. All I can say is I can see why everyone is by the pools and the beach is practically empty. Speaking of the pools, expect a few dead floating bees but overall pretty chill. Anyway all I can think of right now wouldn’t recommend.