Old Town Lucerne Vacation Packages

Parking was right at the hotel. Large rooms with large balconies that gave us a great view of the valley. Staff was very attentive, even had room service. There were two fans we could use as there was no a/c. Unfortunately our neighbors sat on their balcony laughing a drinking till at least midnight so we couldn’t keep our windows open. The room was a bit too warm. Everything was spotless and the breakfast had many different options. Very tasty. We would stay here agin in the future.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!

Breakfast was amazing but overall the beds the bathroom everything was clean and comfortable. I would stay again if we ever go back to Zurich

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Clean room, friendly staff, great breakfast! The views of the lake from the room were superb. Just a heads-up to anyone picky about AC, there is none. There was a fan in our room and with the windows open, the warmth was manageable.