Neópolis Vacation Packages

From check-in to check-out the staff was very friendly, helpfull and supportive. I arrived very late in Natal to check-in, but that did not make any difference in regards to the staffs attentiveness and friendlyness. The best english speaking staff was found at that hotel. The breakfast was very good, and also stood out from the normal fare you get. The rooms were very clean pleasant, and the entire ambience was relaxing. A great plus was the five minutes walk away from the beach (Ponte Negra), and I was very pleased to have been given a room, that went out to a great terrace with expanding views over Ponte Negra, and out to the sea. Another great plus was that WiFi and internet did work flawlessly in that hotel. All in all this was the best hotel and the best experience I had out of all the accommodation I stayed during my entire trip throughout South America.

I liked the view ,the location breakfast and comfortable beds and bathroom

Not enough chairs in the swimming pool. If you arrive after 7am you will not find a chair that is not reserved.

They changed the reservation system for restaurants with a new first come first serve. queues begin around 6.30pm. the service and restaurants are quite good, but be ready to "take it slow" and enjoy it. if you come with children, the buffets are VERY good, and depending on the day, they can be cooler and less crowded even, enjoyable. the staff is excellent.

The only great thing about this hotel is that it is very close to the beach. You can hear the waves splashing onto the beach while relaxing on the hammock. The room not very clean, with old furniture. No water pressure to take a clean shower. WIFI is non-existent. Given we paid a high season price in January, almost double we paid in Recife (Boa Viagem), and got a dark & dirty room, not worth the price.