Municipality of Heerenveen Vacation Packages

Overall enjoyed our stay. There was a mix up and our room we booked was not available first night. Placed in a smaller room but they made up for it. They put us in the mezzanine suite next day which felt much bigger than the first suite. The only downside was the upstairs bed did not seem to circulate air. The vent is on lower level. The bed was not as comfortable as it could have been. We rented some bikes from the hotel and the first one we rented had a broken back wheel which really put a damper on our plans as we had to ride back. The next bike had a broken child seatbelt. Overall the staff were kind and helpful. Hotel was clean and really pretty.

We stayed in a 1 bedroom canal view space. Very comfortable and good space to spread out after a long day of exploring the city. There's no a/c, which we knew prior to our stay. Thankfully there was a fan provided which made a world of difference in the comfort level. Be sure to use it in the summer! The kitchen could have used a few more supplies such as mixing bowls, measuring spoons/cups, and a spatula but we were able to manage with what was provided. The tram was a short walk away and we were able to get to the museum district in 12 minutes! Otherwise it was a 15 min walk to the main train station. Do not neglect the wonderful park a short walk past the tram stop. We almost missed it and enjoyed it our last day. Sadly we discovered the cute shopping area in Haarlemmerplein after stores were closed and weren't there on the day of the market. Perhaps a summary of local amenities should be added to the checkin email "my trips" to facilitate food shopping and local information/resources for the guests. Overall satified with the stay and would recommend.

It was a great hotel .. a must try :) but the communication with the staf was difficult . The check in and out was by phone and as a traveller its not that easy with out wifi .. but other than that the place was great and imaginary :))

Slept six easily in the maisonette. Lack of A/C was a struggle, as open windows let in mosquitos and flies. Hand held shower was broken. Laundry room had only one operating washer. Would have preferred that second bathroom was enclosed rather than tub and lav next to the bed so it could have been shared better by six adults.

Excellent location in a quieter area, but close enough to walk to the museum quarter or explore the rest of the city by tram. Staff very friendly and helpful.