Luz Vacation Packages

Great view and breakfast

Stayed here in August with my husband and 6 year old for 12 nights. The rooms are modern, clean and beds very comfortable. The pool was the highlight, it's huge, with 2 smaller kids pools. Plenty of sun loungers and nice fresh towels every day - so no need to bring any. The breakfast was fantastic! We paid for the buffet one evening which was very expensive and I wasn't impressed with the food at all. The Italian restaurant was nice but overpriced. The hotel is located next to the beach which is great but we discovered all of the sun loungers had reserved signs on them so we couldn't stay long with no shade. There really isn't much around the hotel at all, we ended up paying quite a bit to go into albuferia in the evenings. Overall we loved the hotel itself but wouldn't go back due to the location and very overpriced food and drinks.

Hotel product is excellent but service level terrible in the restaurant. They obviously haven’t been able to get the staff in this new and more remote location leading to a dreadful experience for diners. Main courses at dinner came out with 20 minutes between them and breakfast time orders had a 50% chance of not being delivered. Lots of stressed guests and staff as a result. We gave up on the restaurant as it was so slow and negative and we cooked in the room instead. That’s not the way it should be and I would say the restaurant experience makes the hotel unbookable unless they can sort it out.

Unfortunately we found the beds uncomfortable and didnt sleep well.