Luke Air Force Base Tours and Activities

The staff needs to be trained on customer service. I work in customer service as a manager, and the staff at the counters not only looked like they had just woken up, with messy hair and no make up and dark circles under their eyes. They looked miserable. No smiles, no help, and no information. Here is your key, and bye. The food staff was excellent at all locations. The cleaning staff was all smiling and very welcoming. Why a daily resort fee? A resort fee should be a one-time charge.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~