Los Hatillos Vacation Packages

This is a very nice gated country club. It has great amenities and the apartment is in excellent condition and very comfortable. We only had one issue and that was with the dryer not working, which we didn’t discover until we had already washed a load of clothes. There isn’t a lobby that is staffed at this location, and it’s not clear who to contact with issues. The “check-in” occurred at the security gate as you arrive to the country club. But despite the lack of clear instructions you get when booking, I still recommend this place, especially if you have more than a one night stay, and would stay here again.

Excellent staff. Super friendly. And everyone recognized us in the hotel, including the fabulous manager. The food was top notch drinks were outstanding. We were there during the four days of Easter celebration. What a unique experience of the culture.

Did not go to the casino and didn't utilize parking

We stayed for 7 nights. The hotel is in a safe neighborhood and within walking distance to so many restaurants - I think the farthest we had to walk was 7 minutes to a restaurant. We stayed in a king bed room and the room was very spacious - there was a small fridge and iron with ironing board and a hair dryer in the bathroom. The bed was just ok, a little firm for my liking but I wouldn’t deduct any points for that. We had a great view out of the window of the city. The staff was friendly and the hotel was very pleasing to the eye. The breakfast was wonderful with so many options to choose from on the buffet. There was a nice pool area with a bar that served drinks. There was also a restaurant on site and a bar in the lobby area. We very much enjoyed our stay.

No hot water in the shower and sink on the first day. Mold around the shower. Restricted toiletry items. The TV remote has two fonctions turning it on and turning it off. No access to a pen, a scrap of paper and any information about places to visit, restaurants and others. What to see on the web is not what you get . How can a hotel like be rated four stars?