Le Hamel Vacation Packages

We stayed for one night on our way back to Calais. We had a lovely junior suite which had a huge comfy bed and an additional seating area. Hotel was very well located for central Arras and a 10 minute walk to the Squares and its side streets. There was lots of local restaurants and bars in the area, as well as local shops. Unfortunately we stayed Saturday night so as is common in France, very little was open on the Sunday morning when we had time to look around. The hotel itself was lovely and the staff were incredibly friendly and helpful. It was very very hot, especially on the second floor, but they had provided a lovely big fan which was very welcome. On our arrival, there was only one staff member who seemed to be running the entire hotel- checking in new guests, organising parking for a group of bikers who arrived just after us, dealing with existing guests, answering the phone/gate, and serving at the bar. While he was lovely, helpful and cannot fault him or his professionalism, this meant that he was not able to give as much attention to existing guests. We had hoped for a drink in the bar, but he was dealing with so many things we felt we couldn't bother him. Lovely breakfast with a range of options from cold meats, pastries, cooked items, toast, and fruit (and they'd increased staffing for the morning!).

So nice to stay in a hotel which is not a big chain and gives such a nice, friendly welcome. The lady on the reception is really good at her job, welcomed us by first names and couldn’t have been more helpful. A free welcome drink token for the bar is such a nice touch. The hotel is uniquely decorated in a thoughtful way with great rooms, very clean and well appointed. We stayed in a connected family rooms which was perfect and good value. Great location, 2 min walk to all the shops and restaurants. Also very close to the station if you are travelling by train. We would stay again.