La Estrella Vacation Packages

Cleaning of the could have been much better, I had to tell the front deal twice that the bathroom was not cleaned properly. Just by lookin at the windows we could see they were not cleaned for months. Too bad because the location was great.

We stayed for two weeks. Nice neighborhood, short walk to the subway. The laundry service across the street is good and inexpensive. Desk staff wonderful. Room, furnishings, appliances all in good shape and good working condition. If you want a good value, no frills, convenient place to stay, this place is perfect. Three suggestions for management: 1) Instead of a coffee table and large wood chair, put a small dining table and 2 small dining chairs in the living room. 2) Do a more thorough job of cleaning/mopping the floors. 3) Provide larger trash cans. But overall, great job!

If you are coming to Santiago you MUST stay here! The area is the best in Santiago - we felt so safe and there were so many walkable options for food and drink around. The hotel was spotlessly clean. Breakfast in the morning was fantastic - it is offered in the cafe just under the hotel. The guys on reception, Francis and Nicholas, are amazing. So kind, patient and go above and beyond. There is no lift in the hotel but they assisted us with luggage up and down. I couldn’t recommend this hotel highly enough. We were nervous coming to South America for the first time and staying at this wonderful hotel really changed all that in an instance

Room was excellent. Had a problem at checkout. Major language barrier

Clean room, nice rooftop restaurant and very helpful, friendly staff! Thank you, Noi Staff! Ann from SF