Hakenfelde Vacation Packages

The room was clean and comfortable. The breakfast is very good with a large variety of items. The interior is aesthetically pleasing, especially the dining area is very beautiful. The setting is wonderful with a lot of green and the Teltow Kanal right along the property. Listening to the birds outside through the open window in the morning was wonderful! Otherwise, the room was very quiet with only a few sounds coming from outside the door during my stay. To my surprise there was a massage chair in my room! Overall I would highly recommend this facility! There were a few things I would mention though. The side of the bathtub, where the shower is located, is very high with only limited places to hold onto, and the bottom of the bathtub is very slippery. I suggest getting an accessible room if you don't want the risk of slipping when getting in and out of the bathtub. Parking was difficult due to some cars being parked in two spaces and overall not enough parking spaces being available, especially during events or conferences. The secondary lot on site gets very muddy in the corners. When the second lot was also full, I had to park across the street in a time limited parking area. This happened several times during my stay. Thankfully I did not get a ticket! The bed linens are washed with a perfumed detergent. Consider requesting hypoallergenic linens for people who are sensitive to perfumes or strong detergents.

Pool. Is extra, parking is extra, buffet breakfast very good.

This is an excellent hotel. The rooms, staff and amenities are all First Rate. And the view from our room overlooking the Zoo was unbelievable. Who wakes up with Kangaroos running around just outside their window? Our only caution is it is a bit remote, far from public transit and walking through the pitch black Tiergarten at night is not an option.

Our toilet wouldn’t flush. We informed staff, but they did nothing. Then we lost lights in our room. Staff actually said to me “ I don’t know what to do”. Room was nice, but old. Staff was friendly, but ultimately unhelpful. Probably wouldn’t stay here again.

Friendly staff, good breakfast and ok location. The biggest problem was the value for money. I paid a significant amount >£200 and the property condition did not live up to the amount paid.