Find hotels in Grateley from CA $34

"We enjoyed our one night stay however feel there are improvements that would enhance the experience. Breakfast was nice with a good selection and welcoming staff. The welcome wine was a generous touch at check in. The outdoor pool is great however would be improved with keeping the area tidy and organised when guests have left their towels and drinking glasses behind. I found it really unpleasant using the steam room when I noticed a plaster on the floor amongst many hairs, the next day the plaster was still on the floor and proved the steam room had not been cleaned, the sauna was also covered in hairs on the floor. Shame as the facilities were lovely but needed cleaning. I was surprised no slippers were available in the rooms with the robes. Also the water dispenser had not been replenished so on exiting the sauna there was no water available. It felt very low standards that the basics had not been seen to. Check in at 4pm also seems quite late. The room was nice enough for what we needed for a night however if staying longer there’s no wardrobe to unpack, just some coat hooks on the wall. The hotel is great for a night and if you’re lucky with good weather to enjoy the outdoor pool. Although we felt some areas needed improvement we did have a really good time and thought the young staff were very friendly and helpful. "

"There was no lift and although staff helped me with my case,I still had to climb up and down to the 2nd floor. I had asked for a lower room because I have severe heart failure, despite having booked in January, there were many people, far fitter than me on the 1st floor. My room was clean but the curtain was not hanging properly. Many of the carpets need a clean, so did the big window on the stairs which was filthy with cobwebs, The garden needed tidying up, there were cigarette butts everywhere. The parking was perfect. Most of the staff were very helpful."

"It's very family friendly with kids area ,staff very nice .you need to prepare to pay for parking and long queue for breakfast."

"Busy hotel that was very noisy during the night. Woken after midnight several times to doors slamming and people running around. "

"Lovely room and good clean areas all across the hotel. Nice spa facilities which were included in stay."

"Only issue was no blackout curtain so light from courtyard disturbed sleep. However mentioned to staff and they said sorry and would feed back to managers "

"Great choice for breakfast and lovely staff. Room was comfy it's just a shame the shower wasn't very good. Temperature control not great."

"Breakfast was great "

"For 2 weeks I logged no hot water, everywhere Dirty, fake WiFi details"