Frankenfeld Vacation Packages

Hotel very good. Area outside of the hotel not very nice

Great hotel, just way out of the way and distant from main shopping

Conveniently located in Hamburg. It's close to many restaurants, shops, and even a museum (Kuntshalle). It's located in a quieter area but close enough to everywhere else that it doesn't feel isolated. The staff was friendly and responsive to our needs. Marzia, in particular, was very helpful when we checked in. My biggest complaint was the loud bathroom noises coming from the pipes intermittently throughout the night. Otherwise, I recommend this place to someone looking for a comfortable and convenient place to stay.

Very nice great staff

Beautiful Hotel, the first guy at the front desk was friendly, helpful, other front desk not too friendly. At breakfast time one lady is always watching you, what you eat, what you do, you feel like you’re doing something wrong when you get up to get your food, it’s a buffet, she came to us in a bad way to tell us , to do not use the glass cups to serve yogurt, because it’s going to be difficult for them to wash the glass. Check out, do it on time because you have to make a line and wait for your turn until they finish check ins. I won’t stay there any more, just for the unfruitful and unhappy staff.