El Paseo Shopping District Tours and Activities

Very lovely property. I arrived after a long drive and went to my room so I didn’t use any amenities. This site did not inform me of a $29 amenities fee, so that was a surprise.

Overall, our trip was average based on flaws ranging from broken tiles on the floor where I tripped on, to spider webs and hives stuck on the stucco, to only having one elevator to get into our room on the east side , to having sharp umbrella bases in the pool area. Not to sound like I’m complaining but prices were ridiculous at the pool area; high price, low quality. The pool staff seemed like all they wanted to do was party with hotel guest. The highlight was the courteous staff in the restaurants and the cleaning service. They made sure our welcoming was worth it. Valet was professional and knowledgeable. For being a “prominent”’ hotel, sure didn’t seem like it. We won’t come back here. It’s unfortunate.

New and clean property. Great communication. Nice pool / gym. Also included was a full kitchen with kitchenware, washer/dryer, and everything we needed for our stay.