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"The reception staff is very professional and helpful."

"This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here."

"2泊しましたが、夕食がバイキングで、2泊とも同じメニューだったのがとても残念でしたが、それ以外は満点です。"

"Old hotel less facilities "

"This was a great hotel for an overnight in Nikko. Private bathroom in our room with stocked bathroom amenities, large comfy bed for two with a little table and chairs plus a delish breakfast buffet. After a day of sightseeing we enjoyed the Baths. "

"Very nice "

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "

"This hotel is very close to the train station. Amazing breakfast. We would stay here again. "

"Clean, beautiful Onsen, friendly and kind staff."