Der Plan Tours and Activities

Lovely hotel, location fine, parking easy. Decent bar area. Only criticism is the self check in desk is a bit inefficient. Had two staff who could have done the check in, in seconds, stood there watching us fumble around. Self check in should exist for when staff aren’t around (late arrivals) or away from the mann check in desk to make more “slots available” during peak times. Having 3 computers and 2 staff telling people how to use the computers and not able to check you in on their own computer is just silly. We also had to queue to check out to get parking validated, which seems like something a computer system you had to use to pay for parking could have done during check in… didn’t ruin the stay but several of our party commented on how woefully inefficient the existing process is.

This is a lovely quiet hotel within walking distance of the busy central Cologne. The staff couldn't be more helpful, even ensuring we had a room on arrival 4 hours before the official check in time. We were even offered refreshments while we waited. The room is clean and the towels etc changed every day. Supermarkets, cafes etc within easy walking distance. Id definitely recommend if you want the peace away from the hustle and bustle of central Cologne.

Always a great place to go during my business trips to Germany