Compass Lake Tours and Activities

This was a very nice apartment for rent.”The Landing” is a company who rents apartments from a complex and furnishes the apartments to rent out for one night or for a month or more. Everything was spot on! Some places you rent for short term, they ask you to wash your bedding etc before leaving. None of that! It’s a very quiet community, dog park, pool. However, you cannot get help from the apartment complex with your codes etc. It’s a sublet apartment. Codes and wifi you must contact “The Landing” and not Expedia or the “Arcadia apartment office” When you check in to the Landing online, they will take you through everything. Thankfully I did screenshot each page I checked because I was never able to access their app that they ask you to download and use. You need to save the key code for the front door that you are given. Save it because everytime you need to go in the building, you must use. Then you will have a code for your apartment door. The door has a “smart door lock”. We had never seen one of these. We were totally stumped at first. They don’t explain it. It’s an all black door knob and all you need to do is touch the knob and it will light up with white numbers like a clock and you punch in the code to the apartment. You do need to turn the deadbolt away from the door jam to unlock. When you leave, make sure you deadbolt the door.

It started out we got there early and was unable to check in which is OK but was told they would call us and never did. When I returned after 4 there were 3 other people there that was told the exact same thing but did not happen. When we got into the room it was very hot and had a foul odor. There was black mode noted on the ceilings. We were on the 1st floor and could walk directly outside and when we did there was broken glass just outside our room. We never saw staff to be able to tell them and did not have confidence in the front staff. We had to ensure we were shoes as there was glass everywhere. There were 4 of us in the room and we had to request towels at the front desk each time we had or needed to take a shower. I could go on and on with similar situations but the final straw was when I received a text to tell me I could not stay beyond my scheduled departure but I didn't even request to stay I had every intention to leave on time. I would not recommend this place to anyone nor will I ever utilize their facility again.