Colonos Cuzamil Vacation Packages

staff was wonderful. A/C worked well. WAS very quiet except on weekends.

The resort is in transition where they are taking what were three properties (A Sunscape that is out of business now, a Secrets, and a Dreams) and making a big Dreams resort. The spa offered hair services but there was no one to do braids for my wife so she could have them to protect her hair while we were there. We usually try to use the service to give some more business to the resort when we go. The male night conceierge on Sunday April 20 made my wife feel incredibly inconvenient when she spoke about struggling to find gluten free food to meet her Celiac needs. The asian restaurant had advertised GF options but then said they couldn't help us. Then Eloisa (manager Market Cafe), Victor (Oceana manager), and Gabriel (Concierge) came to the rescue to make sure my wife was well fed. The beach is beautiful and pools were well kept. There are fish a plenty so bring your desires to snorkel while remaining on resort but bring water shoes to protect your feet. I think when the remodel is complete it will be a very big and beautiful resort. Presently it is an intimate resort with less amenities. In an ideal world they would complete the renovation to Dreams and leave the Secrets alone with ability to use the additional amenities that would result from the Dreams renovation.

The rooms were clean and the staff was very friendly. The only issue was that not all of the restaurants were open every day.

Property was clean and staff was kind and helpful. We stayed one night waiting for our rental to be ready. We chose this for the close proximity to everything in town. The hallways and stairs echo very loudly. It was only a disturbance when some unruly children were running and yelling loudly late at night. We enjoyed our stay and would stay again.

Incredible stay at the Explorean. The staff were all so attentive and nice. Beautiful and clean resort.