Forfaits vacances – Xian de Cili

This hotel was marvellous. The staff were so attentive above and beyond. They sent a large vehicle to collect us from the train station. Once we arrived. They immediately recommended we go see the Grand Canyon because we had enough time left in the day. The hotel arranged the tickets and we had an amazing time. They have a refrigerator and freezer in the lobby stocked with drinks and ice cream where you just help yourself. The rooms were really nice and comfortable for our needs. We were out early each day going to the national parks. The main national park is only a short walk from the hotel. On the day we checked out we were also going to Tianmen mountain and the hotel offered to send our bags to the train station after we finished. This was amazing service we never received from any hotel anywhere. Some of the staff which didn’t speak English would use a dedicated translation device to help us out. The pool area was clean and well kept. The breakfast was excellent too. There are many restaurants within a short walk. We want to thank everyone at the hotel for your hospitality and making our stay exceptional.

très bel accueil, de très bons conseils pour nous aider à organiser notre séjour et les visites dans le parc

The location of this hotel is very convenient, with plenty of restaurants and food options nearby. It is also directly opposite the Tianmen Cableway area and the shuttle bus stops, making it very easy to get around. The staff were friendly and helpful, and the room was a good size. Unfortunately, I was disappointed with the buffet breakfast. There were very few options suitable for Western guests, and the breakfast room itself felt rather sad and uninviting.

Clean, nice location, friendly staff, super comfy beds. Loved the place!

Super accueil par ce couple . Aide aux réservations pour les activités … merci de nous avoir accueillis chez vous