Carol Lake Tours and Activities

Entry mats were very dirty. Security guard disposing cigarette butts on the ground. Cleaning towels in the gym are DRY and there was no cups in the water dispenser. The room was very clean and breakfast was very good, front staff was were very friendly.

Clean hotel in a convenient area to Ruby Falls and Rock City. The continental breakfast was good with several hot and cold options.

Reviews are always so difficult to gauge. There’s always good and there’s always bad. I can’t say a negative thing About this place. From check in to check out, everyone we encountered was so kind. The rooms were spotless! I appreciated, not having carpeted floors in the rooms! The no smoking policy is fantastic for us. Coffee in the lobby was amazing with fresh Muffins. We did not stay for breakfast and did not get a chance to enjoy the bar or pool. The location is perfect right off the interstate. Our room was in the back corner closest to the interstate… It was unexpectedly quiet! Having a shuttle literally steps from our room that transported us to our destinations was fantastic! We will definitely be back!