Burtle Vacation Packages

Parking is first come first served. We had no issue. We did go around twice as we missed the entrance. Room was clean and comfortable. We would have liked a firmer mattress. Loved the wonky bits of the building. Breakfast was lovely. Good choice of everything and we asked if we wanted more. Great atmosphere in the bar, seems popular with locals. All staff were very friendly and chatty.

Bed was very uncomfortable, springs could be felt

Staff were wonderful!

Booked a premium room for myself, partner and toddler. As always room was clean and up to standard. Unfortunately the wifi was not working, so the receptionist quickly switched rooms for us. Unfortunately again wifi was not working and the AC was stuck on cold setting. Mentioned again at the front desk, to which receptionist explained they are getting new wifi and was very apologetic. Third time lucky, we was placed in a standard room, where the wifi and AC was working fine. Staff did note down and mention because we ended up staying in a standard and not premium like booked, they would give a discount for a future booking and meal vouchers. Overall service and staff was very good- we have stayed at this same hotel 4 times previously, so although this time wasn’t our usual excellent stay, it won’t put us off returning.